全部分类

Service support

1. We have a variety of contact tools, and the company's customer service can communicate with customers online and offline via instant messaging at any time. Answer the customer's questions or faults at the first time.

2. According to the requirements of ISO9000 management system, the company will regularly track and return the sold products and equipment, collect customers' opinions and suggestions on products, and improve our work quality.

3. We provide one year free maintenance and lifelong repair for all the equipment sold. The customer response time is within 2 hours to provide professional advice or guidance to the customer.

4. Our service engineers will always keep in touch with customers, understand the production of products, answer questions, and make relevant records.

5. Timely provide all kinds of consumable materials, maintenance parts, etc.

6. If you have any questions about the product, you can contact our company at any time, and the service engineer will answer them as soon as possible.